cbaje Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") govern the use of the cbaje platform and all its services. By accessing cbaje through its website, mobile application or any other channel, and by creating an account, you are considered to have read, understood and fully accepted these Terms.

cbaje is an online entertainment platform offering betting on cricket, football and other sports, as well as casino gaming services. These Terms have been prepared with Bangladeshi users in mind.

cbaje reserves the right to change, add to or amend these Terms at any time. Continued use of the platform after revised Terms are published will be treated as acceptance of those changes.

2 Account Registration and Eligibility

2.1 Age Requirement

Users must be at least 21 years old to open an account and use cbaje's services. Anyone under 21 is strictly prohibited from creating an account. If the information provided during registration does not meet the age requirement upon verification, the account will be closed immediately and the balance may be forfeited.

2.2 Registration Conditions

The following applies when creating an account:

• Each person may open only one account. Having more than one account is prohibited.
• Accurate, truthful and complete information must be provided at registration.
• The mobile number registered on the account must belong to the user.
• cbaje may request a government-issued ID at any time for identity verification.
• Creating an account on behalf of someone else or by fraudulent means is strictly prohibited.

2.3 Updating Information

If any registered account details change (such as a mobile number), the user must notify cbaje's support team immediately. The user bears full responsibility for any issues arising from outdated or incorrect information.

3 Account Security and Responsibility

Every user is responsible for keeping their account password and login details completely confidential. This information should not be given to or shared with anyone else. If you suspect unauthorised access to your account, contact cbaje immediately via live chat.

The user is responsible for all activities carried out by or from their account. cbaje will not be liable for any loss resulting from a password being negligently disclosed to another person or from the user allowing a third party to use their account.

• Do not use easily guessable passwords; use a combination of letters, numbers and special characters.
• After logging in from a public or shared device, make sure to log out.
• Changing your password regularly is a good security practice.

4 Deposits and Withdrawals

4.1 Deposit Methods and Limits

Deposits on cbaje can currently be made via bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳200. Deposits are generally processed quickly; if a delay occurs due to technical reasons, you can notify us via live chat.

4.2 Withdrawal Methods and Timing

Withdrawals can also be made via bKash, Nagad, Rocket and Upay. The minimum withdrawal amount is ৳1,000. After approval, funds typically arrive within 10 to 45 minutes.

4.3 Payment Account Consistency

The mobile banking account used for deposits and withdrawals must be registered under the same name as the cbaje account. Transactions using a third party's account are prohibited.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

cbaje offers new users a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example, if someone deposits ৳1,000 they will receive a ৳1,200 bonus and their total balance will be ৳2,200; to withdraw winnings from this bonus, a wagering requirement of ৳1,200 × 25 = ৳30,000 must be met.

5.2 Bonus Terms of Use

• A bonus applies only to the account to which it was issued and is not transferable.
• Bonus balance cannot be withdrawn before the wagering requirement is met.
• When betting with bonus funds, the actual contribution toward the wagering calculation may vary depending on the game type.
• If cbaje determines that a user has attempted to obtain a bonus by fraudulent means, the bonus may be cancelled and the account may be closed.
• If a bonus is not used within the specified period after it is issued, it will be cancelled.

5.3 Other Promotions

cbaje offers various special offers from time to time. Each offer has its own terms, which will be stated in the offer details. If a conflict arises between the general terms and the terms of a specific offer, the terms of the specific offer will apply.

6 Betting and Gaming Rules

6.1 Placing Bets

Once confirmed, a bet cannot be cancelled or changed. Verify all details carefully before submitting a bet. If a bet is placed at incorrect odds due to a technical error, cbaje reserves the right to void that bet.

6.2 Cancelled or Suspended Events

If a match or event is not completed or not broadcast, cbaje will determine the outcome of that bet according to the betting rules. For bets that remain undecided or unresolved, the original stake will be refunded.

6.3 Casino Games

All casino games available on cbaje are operated on third-party game provider software. Game outcomes are determined by a certified random number generator (RNG). cbaje does not alter game results.

6.4 Maximum Win Limit

A maximum win limit may apply to certain games or betting categories. This limit will be stated in the relevant game or event details.

7 Prohibited Activities

The following activities are strictly prohibited on the cbaje platform:

• Creating multiple accounts or using another person's account.
• Creating an account using false or forged identity documents.
• Gaining an artificial advantage through bonus abuse or coordinated betting.
• Placing bets using automated software, bots or scripts.
• Using the platform for money laundering or illegal financial activities.
• Exploiting technical errors or bugs to gain an unfair advantage.
• Abusive or threatening behaviour toward cbaje staff.
• Defrauding other users or attempting to access their accounts.

Involvement in any of the above activities will result in permanent account closure, possible forfeiture of balance and, where applicable, legal action.

8 Account Suspension and Closure

8.1 cbaje's Rights

cbaje reserves the right to temporarily suspend or permanently close any account at any time, without prior notice, particularly where a breach of these Terms is suspected. Withdrawals may be temporarily held while an investigation is ongoing.

8.2 User's Rights

Any user may close their own account if they wish. To do so, contact cbaje via live chat or email. The user will be given the opportunity to withdraw any outstanding balance before the account is closed, except in cases of a Terms violation.

9 Limitation of Liability

cbaje will not be liable for any loss caused by technical errors, server issues, internet disconnection or other external factors. We are committed to providing a reliable service at all times, but it is not possible to completely avoid interruptions due to technical reasons.

Betting and gaming inherently carry financial risk. Users participate on the platform having accepted this risk themselves. Under no circumstances will cbaje be liable beyond the defined limit for direct or indirect financial loss.

10 Privacy and Data Protection

cbaje treats the protection of users' personal information as its highest priority. For full details on how data is collected, stored and used, please read our Privacy Policy, which clearly explains how personal data is kept secure.

cbaje uses SSL encryption to keep all transactions and personal information secure. User data is not sold to third parties. Information may be shared with authorities where required by law or to prevent fraud.

11 Responsible Gaming

cbaje believes in responsible gaming. Playing should be for entertainment and within your means. Excessive gaming can have a negative impact on personal and family life. Our Responsible Gaming page provides information on setting self-limits, taking breaks and accessing support.

Users can request deposit limits, session time limits or a temporary break at any time. Such requests will be acted on promptly. cbaje is committed to maintaining a responsible environment for users aged 21+.

12 Changes to Terms

cbaje reserves the right to partially or fully change these Terms at any time. Users will be notified in a timely manner of significant changes. Continued use of the platform after Terms are changed will be treated as acceptance of the revised Terms.

The latest Terms will always be available on this page. The date shown at the top of the page indicates when they were last revised. It is the user's responsibility to check this page regularly.

13 Contact and Support

If you have any questions about these Terms or need assistance, contact cbaje's 24/7 live chat in Bengali or English. You can also send questions by email: [email protected]

For quick answers to common questions, visit our FAQ page, where you will find answers on deposits, withdrawals, bonuses and account-related topics.

To learn more about cbaje and our goals and commitments, read the About Us page.